Terms & Conditions

Last Updated: July 8, 2026

Welcome to Vetabook. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Vetabook is an online retailer specialising in medical and professional books.

Business Name: Vetabook

Email: Support@vetabook.shop

Phone: +44 7449 777376

Address:
11 Haycliffe Ave
Bradford, BD7 4HY
United Kingdom

2. Eligibility

By placing an order, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into a binding contract.

3. Products

We aim to ensure that all product descriptions, images, specifications, and prices are accurate.

However:

Product images are for illustrative purposes only.
Book covers may vary between print editions.
Colours may appear differently depending on your device.
Minor publisher updates or design changes may occur without notice.

4. Pricing

All prices displayed on our website are shown in British Pounds (GBP).

Prices may change without prior notice.

If a pricing error occurs, we reserve the right to cancel the affected order and provide a full refund if payment has already been taken.

5. Orders

After placing an order, you will receive an order confirmation email.

This email confirms that we have received your order but does not guarantee acceptance.

We reserve the right to refuse or cancel orders if:

A product is unavailable.
Incorrect pricing has been displayed.
Fraud or unauthorised activity is suspected.
Payment cannot be verified.

If payment has already been processed, any cancelled order will receive a full refund.

6. Payments

We accept the payment methods displayed during checkout.

All payments are processed securely through trusted third-party payment providers.

Vetabook does not store your full payment card details.

7. Shipping

Orders are normally processed within 1–2 business days.

Estimated UK delivery is 2–5 business days.

Delivery times are estimates only and may be affected by courier delays, weather conditions, public holidays, or circumstances beyond our control.

Please refer to our Shipping Policy for further information.

8. Returns & Refunds

Our Returns & Refunds Policy explains your rights and the process for returning eligible items.

Nothing in these Terms limits your statutory rights under applicable UK consumer protection laws.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Graphics
Product descriptions
Website design
Text
Images
Icons

is the property of Vetabook or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Disrupt or interfere with website functionality.
Introduce viruses, malware, or harmful software.
Use automated tools to scrape or copy website content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, Vetabook shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited under UK law, including liability for fraud, death, or personal injury caused by negligence.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, availability, or privacy practices of external websites.

14. Changes to These Terms

We may update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website after changes have been published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.