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Frequently asked questions
What is the return policy?
We want every customer to be satisfied with their Vetabook purchase. If you are not completely happy with your order, you can request a return within 30 days of delivery, provided the book is unused and in its original condition.
If your order arrives damaged, faulty, or incorrect, please contact our support team and we will be happy to assist you.
When will I receive my order?
Orders are processed within 1–2 business days. Once your order has been dispatched, you will receive an email confirmation with delivery details.
UK delivery typically takes 2–5 business days after dispatch.
Do you provide tracking information?
Yes. Once your order has been shipped, tracking information will be provided where available so you can follow your delivery.
How can I contact Vetabook?
If you have any questions about your order or our products, our support team is happy to help.
Email: Support@vetabook.shop
Phone: +44 7449 777376
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